605 - DRESS & GROOMING STANDARDS

Employees are expected to maintain a clean, neat, and appropriate appearance at all times. It is the responsibility of DPI Supervisors to provide feedback and/or require correction to any employee who comes to work inappropriately dressed.

Regardless of the standards outlined below, customers may have specific requirements, preferences, safety concerns, etc. that DPI employees must follow. If the ‘assignment-specific’ customer rules cannot be met, the employee may be removed from that site.

If there is a conflict with this policy and the employee’s religion, disability, etc., the employee should initiate a conversation regarding accommodation by reaching out to their Supervisor or Human Resources Operations and Compliance dept (HROC).

DPI Standards:

  • Employees must maintain a professional/hygienic appearance, without strong smell (cologne and perfume may be prohibited by some customers).

  • Clothing must be clean, unwrinkled and free of stains and/or holes

  • Clothing must not be excessively tight and/or revealing

  • Clothing/hair styles/make-up must be within traditionally acceptable boundaries

  • Clothing must be free of words, slogans and/or messaging

Staff. In general, the dress code for staff is “business casual” except in areas that must comply with health and safety regulations. Sales roles and staff who meet with outside vendors and/or community partners are required to maintain a more formal/professional dress standard.  

Associates. Appropriate dress will be dictated by the specific assignment and client needs, and will be communicated to the employee prior to the start of the assignment.

Janitors. Janitors should dress in accordance with the requirements of the job assignment, obeying all safety rules that might require protective equipment to be worn. Janitors must present a professional appearance at all times. (Standards may vary by customer).  Janitors are required to wear their Company-issued name tag/access card when required by the Customer. Failure to report to work with the proper name tag/access card may result in disciplinary action being taken.

Security Officers. Officers should dress in accordance with the requirements of their job assignment, obeying all safety rules that might require personal protective equipment (PPE) to be worn. Officers must present a professional appearance at all times. (Standards may vary by customer.)

Security Uniforms & Equipment - Uniforms must be worn at all times while on assignment (including proper protective equipment/accessories as noted below) but uniforms are to be worn only in the performance of job duties, unless the Customer specifies ‘business casual’ or some other requirement. Security Officers can only wear the uniforms, protective gear and equipment that is approved for the specific assignment by the Branch Manager or the Security Division Head (or their designee).

Examples include (but are not limited to): protective vests, duty belts, firearms, less-than-lethal weapons, holsters, body cameras, radios, and/or any other security-related equipment.

These items are assignment-specific and may vary based on client requirements, contract scope, licensing status, site conditions, insurance requirements, and applicable laws or regulations and Security Officers may not substitute, add, modify, or independently introduce any uniform item or equipment (whether personally owned or Company-issued) without prior authorization. The use of unapproved uniforms or equipment is strictly prohibited and may result in disciplinary action, up to and including termination.

Security Uniform Maintenance & Responsibility - Employees are responsible for maintaining their assigned uniforms. Uniforms are to be laundered on a regular basis. Uniforms should be worn pressed, with shirttails tucked into trousers. Officers must wear a black belt, black socks, and comfortable, clean, skid-proof black shoes.

In the case of a uniform becoming badly stained or torn, the employee is responsible for securing a new one from their Supervisor before reporting for their next duty assignment.

Terminating employees are expected to return their uniforms, in reasonable, good condition when collecting their final paycheck. The Company will pursue legal action (small claims court) if uniforms are not returned.

Security Officer Identification - Security Officers are required to wear their Company-issued name tag/access card when required by the Customer. Failure to report to work with the proper name tag/access card may result in disciplinary action being taken.

Security Officer Grooming - Hair (including facial hair) must be trimmed and neat. Hairstyles (both male and female) should be worn in a manner that will avoid safety risks, specifically close to the head in a bun or other style that prevents it from being grabbed in a conflict.

Excessive jewelry and/or visible body piercings and excessive visible tattoos are not permitted.

Any questions, comments or concerns about this policy (or any other) should be directed to the employee’s Supervisor or HROC dept.

@2021 The DPI Group. Revision Dates: 02/10/2021; 03/31/2021, 12/23/2025 - The policies do not form a contract, express or implied, nor do they guarantee employment for any specific length of time. Employment with The DPI Group or any subsidiary is at-will. This means that either the employee or employer can terminate the employment relationship at any time, for any reason. No statements made by any supervisor or manager can alter this at-will relationship. The at-will relationship can only be changed through a signed written agreement that specifically sets forth the terms between the employee and the President/Chief Executive Officer of the Company.