202 – EXPECTATIONS

The Company expects all employees to consistently:

  • Embrace changes and innovation within the workplace.

  • Seek new ways to collaborate and cooperate with co-workers, customers, managers, and other business partners to achieve outcomes that benefit the Company and its customers.

  • Communicate in a clear and transparent manner.

  • Consistently execute duties and decisions in a timely and efficient manner.

  • Approach all work from a customer service point-of-view and seek ways to meet the needs of both internal and external customers.

  • Continually look for opportunities to improve, to acquire new knowledge and skills, and participate in workplace training opportunities.

  • Act professionally at all times. Make sure that tone of voice, language, appearance, and conversations are appropriate.

  • Remain professional in all forms of communication, including verbal conversations, emails, text messages, memos, letters, and any other written or spoken exchanges.

  • Limit discussions of personal matters to private spaces and appropriate times to maintain a respectful and focused workplace environment.

  • Accept responsibility for the execution of essential functions and be accountable for all actions.

  • Adhere to the policies adopted by the Company.

Failure to meet these expectations or other performance expectations may result in disciplinary action, up to and including termination.


Copyright © 2021–2026 The DPI Group. All rights reserved.
Effective Date: 02/10/2021 | Last Revised: 04/09/2025
These policies apply to employees of The DPI Group and its affiliated entities unless otherwise stated. These policies do not create a contract of employment, express or implied, and do not alter the at-will employment relationship except through a written agreement signed by the President/Chief Executive Officer.